Shipping policy

Thank you for shopping with us! We aim to provide fast and reliable shipping to ensure that your order reaches you as quickly as possible. Please read our shipping policy for more details on our shipping process.

1. Order Processing Time

  • All orders are processed within 2-3 business days (excluding weekends and holidays) after receipt of payment.
  • Orders placed after 3 PM (local time) or on weekends will be processed the following business day.

2. Shipping Methods

  • We offer various shipping methods to suit your needs. The available options will be presented at checkout.
  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Overnight Shipping: Typically arrives next business day.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on your location and the shipping method chosen.
  • Free standard shipping is available for orders over $80.

4. International Shipping

  • At this time, we do not offer international shipping. However, we are actively working on expanding our services and hope to offer international shipping in the near future. 

5. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
  • You can also track your order by logging into your account on our website.

6. Shipping Delays

  • While we strive to meet all estimated delivery times, please note that shipping delays may occur due to circumstances beyond our control, including weather, holidays, or carrier issues.
  • If your order is delayed, we will notify you with updated information.

7. Address Errors

  • Please double-check your shipping address before completing your order. If an error is made, contact us as soon as possible at intiflx.help@gmail.com so we can attempt to update the shipping information before the order ships.
  • We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses.

8. Lost or Damaged Shipments

  • If your order is lost or damaged in transit, please contact us at intiflx.help@gmail.com as soon as possible. We will work with the carrier to resolve the issue and provide a replacement or refund, as appropriate.

9. Returns and Exchanges

  • Our returns policy is Refund Policy including instructions for returning or exchanging items.

Thank you for choosing INTIFLX!